Privacy Policy

Your privacy is important to TechRoom, Inc, DBA Tech Concierge (“Tech Concierge”). This privacy statement provides information about the personal information that Tech Concierge collects, and the ways in which Tech Concierge uses that personal information.

Personal Information Collection

Tech Concierge may collect and use the following kinds of personal information: 

At Tech Concierge, you provide no data. There is no site login, forum, or other mechanism for you to leave any personally identifiable information;

We use third third-party vendors, identified below, to help with communication you send via secure forms on TechConcierge.com, delivery of the newsletter and processing of your payment. We never see any of your full credit card number or payment details, which are handled through third party vendors;

Legal Basis for Collection of Information

Tech Concierge asserts the following legal grounds for the collection of data:

Explicit Consent

When you sign up for the newsletter or purchase content, you provide explicit consent for Tech Concierge to collect the above listed personal information.

Contract

If you enter an agreement with Tech Concierge for the provision of services in exchange for payment, Tech Concierge will be required to collect the above listed personal information.

Using Personal Information

Tech Concierge may use your personal information to: 

  • send to you the newsletter and account-related email;
  • send you purchased content and video instructional materials;
  • send to you statements and invoices;
  • collect payments from you; and
  • send you marketing communications.

Where Tech Concierge discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement. Except for the third-party vendors that collect your data separately when you sign up and pay, Tech Concierge has never shared any of its user data with any third parties.

In addition to the disclosures reasonably necessary for the purposes identified in this privacy policy, Tech Concierge may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Data Processors

Tech Concierge uses the following data processors with respect to the personal information collected:

MailChimp

MailChimp (link) manages the creation and delivery of all newsletters sent from Tech Concierge. MailChimp Privacy Policy (link)

SquareSpace

Squarespace (link) manages the website code and hosting of TechConcierge.com and all related analytics. SquareSpace Privacy Policy (link).

Google, Inc.

Google (link) manages the transmission of SSL encrypted messages sent via SquareSpace forms on our web site via SSL encrypted email. Google also provides analytics software that collects and reports information pertaining to web site traffic sources, which may include information related to TechConcierge.com web site visitors’ traffic volume, time zone, geography, computing platform (e.g. device form factor, operating system and browser version) and content viewed.  Google Privacy Policy (link).

Vimeo

Vimeo (link) manages distribution and viewing of some of the Tech Concierge Video Guides and processes payment on those transactions. Vimeo Privacy Policy. (link)

Youtube

Youtube (link) manages distribution and viewing of some of the Tech Concierge Guides and processes payment on those transactions. Youtube Privacy Policy. (link)

Data Retention Policy

Data will only be retained as long as you remain subscribed to the Tech Concierge newsletter (either paid or free version) plus one year following termination.

Securing your data

Tech Concierge will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. If Tech Concierge stores any of your data, it will do so on secure servers.  

Cross-border data transfers

Information that Tech Concierge collects may be stored and processed in and transferred between any of the countries in which Tech Concierge operates to enable the use of the information in accordance with this privacy policy. You agree to such cross-border transfers of personal information. 

In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world.

California Online Privacy Protection Act Notice

(1) Tech Concierge does not track users, who interact with its website across the web, and therefore does not use “do not track” signals.

(2) Tech Concierge does not authorize the collection of personally identifiable information from users on any Tech Concierge website for third party use through advertising technologies.

GDPR Compliance

Tech Concierge seeks to fully comply with the European Union’s General Data Protection Regulation (GDPR). Pursuant to this regulation, you have the following rights on this website:

1.     Right to be forgotten: You may cancel your account at any time. If you wish your data to be permanently deleted, you may contact us at admin@Tech Concierge and it will be deleted within 72 hours.

2.     Right to object: We have never performed any data science projects on user data and do not anticipate doing so in the future. If, at some point in the future we determine a use for any sort of data science project on our user data, we will notify you in writing before doing so. In that event you may remove your contact data from any such project by emailing us at mailto:admin@Tech Conciergewith the subject line “Opt Out of Data Science”.

3.     Right to access and rectification: You can contact us at admin@Tech Concierge at any time to access copies of all user data we retain for you. We will remove, update, or change any personal information about you from our servers immediately upon your request.

4.     Right of portability: We only retain your name and email address. Nevertheless, we will provide that information to you upon your request.

5.     Right of restriction: You can make a request for restriction or suppression of your personal data through the contact information at the end of this privacy policy.

Without prejudice to any other administrative or judicial remedy, if located in the European Union, you shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.

Updating this statement

Tech Concierge may update this privacy policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes. 

Other websites

Tech Concierge and the newsletter contains links to other websites and social media sites including individual social media accounts. Tech Concierge is not responsible for the contents of those third party websites, social media sites and individual social media accounts, or responsible for the privacy policies or practices of any third party.

Contact Tech Concierge

If you have any questions, complaints, or requests concerning your data, this privacy policy, or Tech Concierge’s treatment of your personal information, please write:

  • by email to david@sparksesq.com; or 
  • by post to David Sparks, Esq. 7700 Irvine Center Drive, Suite 800, Irvine, CA 92618

 

Privacy policy updated May 18, 2018